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    Revive Agency
    Legal

    Terms and Conditions

    Last updated: March 31, 2026

    These Terms & Conditions ("Terms") govern your access to and use of the website reviveagency.io and the services provided by Revive Agency ("Revive," "we," "us," or "our"). By accessing our website or engaging our services, you ("you," "Client," or "your") agree to be bound by these Terms. If you do not agree, please do not use our website or services.

    1. Services

    Revive is a full-service marketing agency. Our services include, but are not limited to:

    • Search Engine Optimization (SEO)
    • Paid Media & Advertising (Google Ads, Meta Ads, LinkedIn Ads)
    • Social Media Management
    • Website Design & Conversion Rate Optimization
    • Reputation Management
    • CRM Solutions & Marketing Automation
    • Content Creation
    • Sales Training & Consulting

    The specific scope of services, deliverables, timelines, and fees applicable to your engagement will be defined in a separate service agreement, proposal, or statement of work ("Service Agreement") signed or accepted by both parties. In the event of a conflict between these Terms and a Service Agreement, the Service Agreement shall control with respect to the services covered therein.

    2. Client Responsibilities

    To enable us to deliver services effectively, you agree to:

    • Provide timely access to accounts, platforms, assets, and information reasonably needed to perform the agreed-upon services.
    • Review and approve deliverables, content, and campaigns within the timelines specified in your Service Agreement. Delays in approval may impact project timelines and results.
    • Ensure that all materials, data, and content you provide to Revive are accurate, lawful, and do not infringe on any third-party rights.
    • Designate a primary point of contact for communication and approvals.
    • Comply with the terms of service of any third-party platforms used in connection with our services (e.g., Google, Meta, LinkedIn).

    3. Payment Terms

    • Fees and payment schedules are specified in your Service Agreement.
    • Unless otherwise stated, invoices are due within fifteen (15) days of the invoice date.
    • Late payments may incur a fee of 1.5% per month (or the maximum rate permitted by law, whichever is lower) on the outstanding balance.
    • Ad spend, third-party software costs, and other pass-through expenses are the Client's responsibility and are billed separately unless otherwise agreed.
    • We reserve the right to pause or suspend services for any account with a balance more than thirty (30) days past due, without liability for any resulting impact on campaign performance.
    • All fees are non-refundable once services have been rendered for the applicable billing period, except as otherwise specified in your Service Agreement.

    4. Term & Termination

    • Services begin on the date specified in your Service Agreement. Unless otherwise stated, after an initial 90-day build period, services continue on a month-to-month basis.
    • Either party may terminate the engagement by providing thirty (30) days' written notice to the other party.
    • Upon termination, the Client is responsible for payment of all services rendered and expenses incurred through the effective termination date.
    • Any prepaid fees for services not yet rendered will be refunded on a prorated basis.
    • Revive may terminate or suspend services immediately, without prior notice, if the Client breaches these Terms, fails to make timely payments, or engages in conduct that is abusive, fraudulent, or harmful to Revive or its team.
    • Upon termination, Revive will provide reasonable transition assistance, including transferring access to Client-owned accounts and delivering final reports, within thirty (30) days.

    5. Intellectual Property

    • Client-owned work product: upon full payment, all custom content, designs, ad creative, copy, graphics, and other deliverables created specifically for the Client during the engagement become the Client's property.
    • Revive-owned tools and frameworks: proprietary tools, templates, methodologies, frameworks, and processes developed by Revive (including those used in delivering services) remain the sole property of Revive.
    • Portfolio rights: Revive retains the right to reference and showcase work performed for the Client in portfolios, case studies, and marketing materials, unless the Client provides written notice opting out.
    • Client materials: all materials, content, trademarks, and data provided by the Client remain the Client's property. The Client grants Revive a limited, non-exclusive license to use such materials solely for the purpose of delivering the agreed-upon services.

    6. Confidentiality

    Both parties agree to keep confidential any proprietary or sensitive information disclosed during the engagement, including but not limited to business strategies, financial data, customer lists, marketing plans, login credentials, and trade secrets. Confidential information shall not be disclosed to any third party without the disclosing party's prior written consent, except as required by law or as necessary for the performance of the services (e.g., sharing with sub-contractors under equivalent confidentiality obligations). This obligation survives termination of the engagement for a period of two (2) years.

    7. Disclaimers & No Guarantees

    • Marketing results depend on many factors beyond Revive's control, including market conditions, competition, algorithm changes, Client responsiveness, and budget. Revive does not guarantee specific results, including rankings, traffic volumes, lead counts, conversion rates, or revenue outcomes.
    • Our website and services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
    • Revive is not responsible for the actions, policies, or algorithm changes of third-party platforms (Google, Meta, LinkedIn, etc.) that may affect campaign performance.

    8. Limitation of Liability

    To the fullest extent permitted by applicable law, Revive shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, business opportunities, or goodwill — arising out of or in connection with the use of our website or services, regardless of the theory of liability.

    Revive's total aggregate liability for any and all claims arising under or related to these Terms or any Service Agreement shall not exceed the total fees paid by the Client to Revive during the twelve (12) months immediately preceding the event giving rise to the claim.

    9. Indemnification

    You agree to indemnify, defend, and hold harmless Revive and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your breach of these Terms; (b) materials or content you provide to Revive that infringe on third-party rights; or (c) your violation of any applicable law or regulation.

    10. SMS / Text Messaging Terms

    By providing your phone number and opting in through any of our forms, booking pages, or other intake methods, you consent to receive text messages (SMS and MMS) from Revive Agency and/or our clients using our CRM platform. These messages may include:

    • Appointment confirmations, reminders, and follow-ups
    • Responses to your inquiries or service requests
    • Missed-call text-back notifications
    • Marketing and promotional messages (only if you have opted in to receive them)
    • Review requests and feedback surveys

    Message frequency: Message frequency varies based on your interaction with our services. You may receive up to 10 messages per month for transactional communications and up to 4 marketing messages per month if you have opted in.

    Message and data rates: Message and data rates may apply. Check with your mobile carrier for details about your text and data plan.

    Opt-out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message. You will no longer receive text messages from us unless you re-opt-in.

    Help: For assistance, reply HELP to any message or contact us at info@reviveagency.io or 786-338-9704.

    Carriers supported: Compatible with all major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and others. Carriers are not liable for delayed or undelivered messages.

    Consent is not a condition of purchase. You are not required to consent to receive text messages as a condition of purchasing any goods or services from Revive Agency or our clients.

    Privacy: Your phone number and opt-in data will not be shared with third parties for marketing purposes. For more details on how we handle your data, see our Privacy Policy.

    11. Website Use

    When using our website, you agree not to:

    • Use the site for any unlawful purpose or in violation of any applicable local, state, national, or international law.
    • Attempt to gain unauthorized access to any portion of the website, other accounts, computer systems, or networks connected to the website.
    • Interfere with or disrupt the website's operation, servers, or networks.
    • Scrape, crawl, or use automated means to access the website without our express written permission.
    • Upload or transmit viruses, malware, or other harmful code.

    12. Third-Party Links

    Our website may contain links to third-party websites or services that are not owned or controlled by Revive. We are not responsible for the content, privacy policies, or practices of any third-party sites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

    13. Force Majeure

    Neither party shall be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions, war, terrorism, labor disputes, power outages, internet or telecommunications failures, or third-party platform outages.

    14. Governing Law & Dispute Resolution

    These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or our services shall first be addressed through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be submitted to binding arbitration administered in Miami-Dade County, Florida, in accordance with the rules of the American Arbitration Association. Each party shall bear its own costs and attorneys' fees unless the arbitrator determines otherwise.

    15. Modifications to These Terms

    We reserve the right to update or modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

    16. Severability

    If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

    17. Entire Agreement

    These Terms, together with any applicable Service Agreement and our Privacy Policy, constitute the entire agreement between you and Revive with respect to the subject matter herein and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written.

    18. Contact Us

    If you have any questions about these Terms & Conditions, please contact us: