Full-service marketing for a med spa — from patient acquisition to HIPAA-compliant reputation management
A gorgeous med spa with a quiet midweek calendar. We filled the slow days with the right patients — compliantly.
24 → 43
booked consults / month
3.6x
return on ad spend
−22%
no-show rate
4.8★
across 180+ reviews
The challenge
Where they started.
The treatments were world-class. The marketing was word-of-mouth and a prayer. Weekends booked out; Tuesday and Wednesday sat half-empty — the single biggest drain on a med spa's margins.
Every agency they'd interviewed waved away the hard part: compliance. In aesthetics and medical, careless before/after ads and review practices aren't just off-brand — they're a liability. The owner had been burned by an agency that ran claims that could've drawn a regulator's attention.
They needed a full marketing department that could fill the calendar and respect the rules — content, ads, reviews, and follow-up that a medical practice could actually stand behind.
What we built
The growth engine we put in place.
Google & Meta Ads, SEO, 8 social posts/month, 4 blogs/month, CRM automation, website, review generation system
Timeline: First 6 months
Compliant demand generation
Built Google and Meta campaigns around high-intent treatments with carefully reviewed creative and claims — driving qualified consult requests, not just clicks.
A content engine that builds trust
8 social posts and 4 blogs a month on a HIPAA-aware calendar — educational, on-brand, and designed to make a hesitant patient feel safe booking.
Closed the loop with CRM automation
Speed-to-lead replies, automated reminders, and re-engagement flows that cut no-shows and revived cold consult requests.
Built a reputation flywheel
A review generation system that asks the right patients at the right moment — compounding five-star social proof that lowers the cost of every future patient.
By the numbers
Before Revive vs. with Revive.
Booked consults / month
New reviews / month
Average rating
The results
The number that goes up.
24 → 43
Booked consults / month
The quiet midweek calendar filled with qualified, high-intent patients.
3.6x
Return on ad spend
High-intent targeting + fast follow-up turned ad dollars into booked treatments.
−22%
No-show rate
Automated reminders protected revenue that used to walk.
4.8★
Average rating
From 180+ reviews and climbing — the review engine never stops.
+64%
Organic local traffic
Compliant SEO + GBP optimization grew the local 'near me' searches.
0
Compliance incidents
Every asset reviewed — growth the practice could stand behind.
The quiet midweek got noticeably busier. Within six months the spa was steadily booking its higher-margin treatments on the slow days and had a consistent stream of five-star reviews making each new patient a little cheaper to acquire.
And it all ran inside the lines. No sketchy claims, no compliance scares — just a real marketing department that happened to understand medicine.
“They actually understand compliance. Every other agency we talked to didn't.”
Owner
Med Spa
More revivals
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